Investor Complaint
Disclosure regarding proprietary trading:
As required under Circular No. SEBI/MRD/SE/Cir-42/2003 dated 19.11.2003 issued by the Securities and Exchange Board of India; We hereby disclose that in addition to client based business, We are also doing proprietary trading.
Investor Grievances Email ID: investorgrievance@dbonline.in
You agree and understand that the information and material contained in this website implies and constitutes your consent to the terms and conditions mentioned below. You also agree that DB (International) Stock Brokers Ltd. can modify or alter the terms and conditions of the use of this service without any liability.
DB (International) Stock Brokers Ltd. has launched e-broking services. It reserves the right to decide the criteria based on which customers would be allowed to avail of these services.
The content of the site and the interpretation of data are solely the personal views of the contributors. DB (International) Stock Brokers Ltd. reserves the right to make modifications and alterations to the content of the website. Users are advised to use the data for the purpose of information only and rely on their own judgement while making investment decisions. The investments discussed or recommended may not be suitable for all investors. DB (International) Stock Brokers Ltd. does not warranty the timeliness, accuracy or quality of the electronic content.
The content of the website cannot be copied, reproduced, republished, uploaded, posted, transmitted or distributed for any non-personal use without obtaining prior permission from DB (International) Stock Brokers Ltd. We reserve the right to terminate the accounts of subscribers/customers, who violate the proprietary rights, in addition to necessary legal action.
DB (International) Stock Brokers Ltd. and its owners/affiliates are not liable for damages caused by any performance, failure of performance, error, omission, interruption, deletion, defect, delay in transmission or operations, computer virus, communications line failure, and unauthorized access to the personal accounts. DB (International) Stock Brokers Ltd. is not responsible for any technical failure or malfunctioning of the software or delays of any kind. We are also not responsible for non-receipt of registration details or e-mails. Users shall bear all responsibility of keeping the password secure. DB (International) Stock Brokers Ltd. is not responsible for the loss or misuse of the password.
DB (International) Stock Brokers Ltd. is not responsible for the content of any of the linked sites. By providing access to other web-sites, DB (International) Stock Brokers Ltd. is neither recommending nor endorsing the content available in the linked websites. You agree that the information gathered from your profile will be used to enhance your experience on the website. We will not rent or sell the profile to any third party. In case of a contest or a promotion scheme, we reserve the right to share the users profile with the sponsors. In the event of necessary credit checks and collection of payments, DB (International) Stock Brokers Ltd. can disclose such information to other authorities in good faith. DB (International) Stock Brokers Ltd. will use all or any part of the service and change terms without any obligation.
The stock exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omissions or commission, errors, mistakes and/or partners, agents associates etc., of any of the Rules, regulations, bye-laws of the Stock Exchange Mumbai, SEBI Act or any other laws in force from time to time. The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this website or for any services rendered by us, our employees and our servants.
This website is for the exclusive purpose of transactions to be carried out within the territorial jurisdiction of India and all such transactions shall be governed by the laws in India. Notice is hereby given that Non Resident Indians (NRI's) and Foreign Nationals accessing this web site and opting to transact thereon shall do so after due verification at their end of their eligibility to do so. DB (International) Stock Brokers Ltd. undertakes no responsibility for such pre-eligibility of qualification on part of Non-Resident Indians (NRI's) or Foreign Nationals to transact on this website.
If you do not agree to any of the terms mentioned in this agreement, you should exit the site. The entire "market data" is sourced from "An external data content agency" and we are not to be responsible for its "integrity / availability" of the same. Any person can use and participate in our web site as long as he or she is a major i.e. attained the age of 18 years and capable of entering into a legal contract as per the laws in India.
You agree that neither us nor our affiliates, agents, associates and or subsidiaries and any of our respective officers, directors, employees, or agents will be liable, whether in contract, tort, strict liability or otherwise, for any indirect, punitive, special, consequential, incidental or indirect damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with the use of our web site and or a linked site, or with the delay or inability to use the site or a linked site, even if we have been made aware of the possibility of such damages. This limitation on liability includes, but is not limited to, the transmission of any viruses which may infect a user's equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majored, we cannot and do not guarantee continuous, uninterrupted or secure access to the internet, our web site or linked site.
To serve you in the best possible manner, you will be permitted to maintain only one account with us at all times. You shall not be allowed to open a new account unless a previous registration and or account of yours have been deactivated, invalid, inoperative or otherwise. If you fail to make such disclosure, your account will get deactivated and or you will be liable to be prosecuted under the civil and criminal procedures of law.
Tracking data is automatically gathered using "cookies". A cookie is a small file containing information that is written to the user's hard drive and used to track the pages visited. The individual information gathered in this manner is used for internal purposes only and is used to track traffic patterns on the site. Our services may not be suitable for all customers and if you have any doubts, you should seek advice from an independent Financial Adviser.
Transactions between you and DB (International) Stock Brokers Ltd. Shall be governed by and construed in accordance with the laws of India, without regard to the laws regarding conflicts of law. Any litigation regarding this agreement shall be subject to the jurisdiction of the Competent Courts of Delhi alone. Unless otherwise expressly provided herein, this Agreement, its provisions and intentions constitutes the entire Agreement between you and us with respect to the use of these web sites of ours and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the two of us.
Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. Information on the Website is not offered as advice on any particular matter and must not be treated as a substitute for specific advice. In particular Information on the Website does not constitute professional, financial or investment advice and must not be used as a basis for making investment decisions and is in no way intended, directly or indirectly, as an attempt to market or sell any type of financial instrument. Advice from a suitably qualified professional should always be sought in relation to any particular matter or circumstances.
We at DB (International) Stock Brokers Ltd. recognize the importance of protecting your personal and financial information. We assure that the information parted to us will kept in strict confidentiality and to use the information only for to help us service your account, to improve our services to you, to provide you with products you have requested, and to inform you about additional products or services that may be of interest to you. We do not sell your personal information to third parties.
The DB (International) Stock Brokers Ltd. site contains links to and from other Web sites. DB (International) Stock Brokers Ltd. is not responsible for the privacy practices or the content of such Web sites.
Note: The completion of the refund procedure is subject to agencies such as banks, payment gateways.
These Terms & Conditions are drafted to benefit and protect our clients. The clients are required to adhere to these terms and follow the advice(s) provided herein.
In reference to SEBI Circular no. SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated January 12, 2024 and Exchange Circular no. NSE/INSP/60277 dated January 16, 2024 a framework for providing the facility of voluntary freezing/ blocking the online access of the trading account to clients on account of suspicious activities is as follows:-
The detailed FRAMEWORK FOR VOLUNTARY FREEZING/BLOCKING THE ONLINE ACCESS OF TRADING ACCOUNT is also available on our website www.dbonline.in
We provide a unique username and two passwords (Password and PIN) for transactions for two factor authentication. When you place an order, system will ask you for the transaction password, which authenticates your identity from our highly secured database. As a security measure, the system has a feature which automatically expire your transaction password in 30 days. You can also change your password online at any time. In addition, you can use the Log off button throughout the site to securely exit your account without closing your browser.
We never ask for personal/financial information of client except in case of regulatory requirement. Before providing any information, clients should verify the authenticity of the website and its operators. You are advised to confirm the URL (Uniform Resource Locator) that appears in the "address bar" is absolutely correct as you wish to visit.
We employ a comprehensive Risk Management System with a dedicated RMS department. Our experienced personnel monitor terminal operations, exposures, margins, cash and share payments, turnover, and Mark-to-Market (MTM) profits/losses throughout trading hours. You are advised to adhere with the margin requirement.
Clients who have not traded for one year shall be marked as Inactive and for activation should provide undertaking for no change on client details or perform re-activation procedure, as the case may be. For more details please visit our website at www.dbonline.in.
At DB (International) Stock Brokers Ltd., we recognize the importance of protecting your personal and financial information. We assure that your information will be kept confidential and will be used to service your account, improve our services, provide requested products, and inform you about additional products or services of interest and inspection and audit purpose. We do not sell your personal information to third parties.
Please note that our site contains links to other websites. DB (International) Stock Brokers Ltd. is not responsible for the privacy practices or content of these external sites.
Download Client Registration Documents (Rights & Obligations, Risk Disclosure Document, Do's & Don't's) in Vernacular Language
Note: "This document is a translated version of the client registration documents in English and is being provided in vernacular language to facilitate better understanding by the investors. In case of any ambiguity, the contents of the English version would prevail."
Rights and Obligations of Members, Authorized Persons and Clients, Risk Disclosure Document and Guidance Note - Do’s And Don’ts For The Clients